Partners

capturetech_logoCapture Technologies of Oakland, Calif. has offices in Glendale, Sacramento and Modesto as well as Portland, Ore. and Mesa, Ariz. Capture Technologies specializes in security, call recording, VoIP, dictation, video, ID and embossing technologies.

 

Clare Computer SolutionsClare Computer Solutions provides IT Consulting, IT Project Management and Strategic IT planning for San Francisco Bay Area and Northern California small to mid-size businesses.

 

Innovative Communication TechnologyInnovative Communication Technology specializes in communication infrastructure, cabling and security.

{…} As a rule of thumb, once a contact center grows beyond 30-50 agents, it is extremely difficult to consistently deliver high-quality service based only on management observations, experience and instincts. Automation is required for quality monitoring, workforce planning, and performance management. Besides the difficulty of manually managing even a modestly sized [...]
Sat, May 18, 2019
Source: Capture Technologies
Mistaken patient identities in the healthcare industry are nothing new- a lot of people have faced it, and it occurs almost every day in the US. However, this time, it was not news of someone who suffered from it, but rather a couple who got saved from just being another [...]
Sat, May 18, 2019
Source: Capture Technologies
If you've visited a college or university recently, you may notice that the campus grounds are very open and welcoming. Campus grounds are often wide open and sprawling because they are designed to promote a sense of freedom and calmness for both students and faculty. Open environments pose a challenge [...]
Sat, May 18, 2019
Source: Capture Technologies