WCC had two locations in Los Angeles outfitted with two disparate phone systems. WCC was unable to communicate seamlessly or transmit data between sites, despite spending over $36,000 per year on voice and data services. WCC has benefited greatly from the ability to unify its sites with Allworx Advanced Multi-Site. The agency now enjoys global call routes that include handsets at both locations, a global directory across both locations, and the ability to monitor handsets from both locations via BLF.
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